Senior Infrastructure Engineer

Home Office

Apply before 11:55 pm on Sunday 30th June 2024

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Details

Reference number

358288

Salary

£41,600 - £44,512

新入职公务员的最低工资为41英镑,600 for National Roles. Recruitment Retention Allowance (RRA): Up to £8,在面试阶段表现出特殊技能和经验的候选人可获得300英镑的奖金.

A Civil Service Pension with an average employer contribution of 27%

Job grade

Senior Executive Officer

Contract type

Permanent

Business area

HO - Digital Data and Technology - Engineering

Type of role

Digital
Information Technology

Working pattern

Flexible working, Full-time, Part-time, Compressed hours

Number of jobs available

1

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Manchester M5 3LZ, Southport PR8 2HH

About the job

Job summary

A Senior Infrastructure Engineer builds, administers, transitions, 在整个服务生命周期中支持和维护基础设施服务, according to the departmental policy and Home Office strategy.

Job description

In End User Compute (EUC), our ‘TechDev’ engineers are responsible for the development, deployment, and management of devices on platforms such as Windows, Mac OS, iOS, and Android. In addition to this, 我们还提供安全性和治理，以及最终用户在日常工作中需要实现的产品和服务. 您将主要专注于在Microsoft 365环境中配置解决方案，重点是Intune, Azure and Defender for Endpoint. 

您将与提供基础设施服务的第三方合作并提供支持，并与技术架构师协作，将架构设计转化为实现. 

Working closely with the wider EUC team, 你将在内政部开发和提供新的功能和服务, enhancing the end user experience. 

As a subject matter expert and product lead, 您将为技术路线图等活动做出贡献, projects, and tasks. 

What you will do 

Your main day to day responsibilities will be:

• Designing, implementing, 管理和支持基础设施技术和解决方案，例如:Windows, Mac OS, iOS, Android或Azure虚拟桌面平台配置和策略
• 审查其他人的系统设计，以确保选择合适的技术, 有效利用资源，整合多种系统和技术
• 提供微软Windows和Office 365服务的技术专长和知识, products, 模式和配置它们的管理工具，如Microsoft Intune或SCCM
• 为准备部署的相关服务/产品的任何保证活动做出贡献
• 评估供应商和组织对微软Windows和Office 365服务的影响
• 发起和监视行动以调查模式和趋势以解决问题, including consulting specialists where required. 您将确定适当的补救措施，并协助实施修复和预防措施
• 确定正确的解决程序和适当的解决渠道，监控解决活动并向用户更新进度
• Coaching and mentoring more junior infrastructure engineers, 参与他们的评估和相关的绩效管理过程 

Like many organisations we need to maintain our services 24/7, therefore, on occasions there may be a requirement to work out of hours, for which you will be paid an additional allowance.  

Person specification

UK residency and security requirements - You need to have lived in the UK for the past 5 years. 

Essential criteria

你将对基础设施工程有明显的热情, with the following skills or strong experience in: 

• Familiarity with managing devices, 在包括Windows 11在内的各种平台上使用现代方法, MacOS, Android, iOS以及Azure虚拟桌面等虚拟环境.
• Azure AD、AAD设备管理、混合域设备(共同管理).
• 使用Microsoft Endpoint Manager (Intune)等工具对上述平台上的终端用户设备进行技术理解和管理操作, 微软端点配置管理器和Entra-ID以及虚拟客户端工具，如Nerdio.
• 具有编写和实现脚本(如MS Graph API)的应用知识.
• Design and build end to end services across largely, the M365 technology stack including discovery, design, assurance, testing and transitions to service.
• 确保所有解决方案都是为可访问性设计的，或者可以使用第三方工具集成.
• Managing and delivering complex technologies within time, cost, 质量目标作为跨上述平台的技术路线图的贡献者.
• 将问题分解为各个组成部分，以识别和诊断根本原因, allowing problem resolution. 

SFIA Capability Framework 

信息时代技能(SFIA)是一个技术框架，它为内政部所有工程水平的标准能力和发展设定了标准. This is a link to the capability framework:  All skills A–Z — English (sfia-online.org) 

我们使用SFIA设定的技术技能来形成我们的面试问题，我们将在选择过程中对您的技术技能进行评估. 

SFIA Technical Skills 

上面列出的技能反映了内政部DDaT职业技能和能力模型(基于行业标准SFIA框架). 请参阅以下职位所需的相关技能.

Behaviours

在选择过程中，我们会根据以下行为对你进行评估:

• Delivering at Pace
• Making Effective Decisions
• Changing and Improving

Technical skills

在选择过程中，我们将根据以下技术技能对你进行评估:

• Systems design (DESN) - Level 4
• Testing (TEST) - Level 5
• Systems installation and removal (HSIN) – Level 2
• IT infrastructure (ITOP) – Level 2
• Incident management (USUP) - Level 2
• Organisational facilitation (OFCL) - Level 3